Privacy Policy

Who we are

Mapper Studio is a CRO agency based in Austin, Texas. References to "Mapper Studio," "we," "us," and "our" mean Mapper Studio. You can contact us at hello@mapperstudio.com.

Information we collect

We may collect information you provide directly, including:

• Contact details such as your name, email address, company, phone number, and business details.
• Project details you submit through contact, consultation, careers, or inquiry forms.
• Application materials, portfolio links, work history, and messages submitted through a careers form.
• Billing, payment, tax, and contract information if you become a client.
• Communications you send to us by email, form, phone, or other channels.

We may also collect limited website usage information, such as browser type, device information, pages viewed, referring URLs, approximate location derived from IP address, and interactions with our website.

How we use information

We use information to:

• Respond to inquiries and schedule consultations.
• Evaluate potential projects, applications, and business relationships.
• Provide CRO strategy, A/B testing, audits, design, development, optimization, and support services.
• Prepare proposals, statements of work, invoices, and client communications.
• Operate, secure, analyze, and improve our website and services.
• Comply with legal, tax, accounting, security, and contractual obligations.

Cookies and analytics

Our website may use cookies, pixels, local storage, analytics tools, or similar technologies to keep the website working, understand site usage, improve content, and measure marketing performance. You can usually control cookies through your browser settings, though disabling cookies may affect some website features.

How we share information

We may share information with:

• Service providers that help us host the website, manage forms, send email, process payments, store files, ad platforms, analyze usage, or operate our business.
• Professional advisors, such as accountants, attorneys, insurers, and consultants.
• Project collaborators or subcontractors when needed to evaluate or perform work for a client.
• Government authorities, courts, or third parties when required by law or necessary to protect rights, safety, security, or our business.
• A successor organization if we are involved in a merger, acquisition, financing, reorganization, or sale of assets.

We do not sell personal information in the ordinary meaning of that term.

Client and project data

When we work with clients, we may receive access to ecommerce platforms, analytics, analytics, testing platforms, ecommerce apps, customer experience data, creative assets, product information, and related business systems. Client project data is handled under the applicable proposal, statement of work, master services agreement, data processing terms, nondisclosure agreement, or other written agreement between us and the client.

Retention

We keep information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business records, resolve disputes, enforce agreements, comply with legal obligations, and protect our rights.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website, transmission, storage system, or business process can be guaranteed to be completely secure.

Your choices and rights

You may contact us to request access, correction, deletion, or restriction of personal information, or to object to certain uses, where applicable law provides those rights. We may need to verify your request before responding. You may also unsubscribe from marketing emails by using the unsubscribe link in those emails, if applicable.

State and international privacy rights

Depending on where you live, privacy laws may provide additional rights regarding access, deletion, correction, portability, opt-out choices, and limits on certain processing. We will respond to applicable privacy requests as required by law. We do not knowingly sell or share personal information for cross-context behavioral advertising without providing any required choices.

Children's privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

Third-party websites

Our website may link to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party services.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

Contact

For privacy questions or requests, contact Mapper Studio at hello@mapperstudio.com.